As inevitable as death and taxes is this conversation (which I’ve blogged about having at least 4 times in the last two years):
WOMAN WITH INDIAN ACCENT: Hello. I’m from Windows. We received a message that your computer has been infected with a virus.
ME: That’s horrible. You’re from Windows?
ME: So you work for Microsoft?
HER: No, they are only the manufacturer. I work for a division that helps people after they’ve been infected with malware.
ME: Malware for Windows?
HER: That’s right.
ME: That’s confusing. Are you sure I’ve been infected with malware for Windows?
HER: Absolutely. If you’ll turn on your computer I’ll show you where you can see the problem.
ME: But I only have Macs.
ME: I don’t have Windows.
HER: (Clicking noise).
Is it bad when you actually feel a little disappointed when they hang up on you?